Privacy Policy

The information we collect

This applies to all information collected or submitted on the Footsteps® website. On some pages visitors can make requests , enter competitions and register to receive a newsletter.  The types of personal information collected at these pages are:

  • First name and surname
  • Email address
  • Phone number

The way we use information

Competition entry
Information you provide to enter competitions will only be used for the purposes of prize delivery. If you agree (opt-in) to hear from our brand partners, we will forward your details to them in a secure manner.

Customer complaints/queries
We use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Newsletter sign up
You can register with our website if you would like to receive our newsletter as well as updates on our new products and competitions. Information you submit on our website will not be used for any other purpose than to send you carefully selected marketing messages. We do not sell or use this data in any other way.
We use non-identifying and aggregate information to better design our website and to share with brand partners. For example, we may tell a brand partner that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our commitment to data security

To prevent unauthoriaed access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookie policy
We use “cookies” for administrative purposes such as cataloguing traffic patterns throughout the site and can use a “cookie” to assign a “User ID” for this purpose. Cookies, by themselves, cannot be used to find out the identity of any user. If you have a user ID this will automatically identify your computer – but not you – to our servers when you visit our site. Unless you specifically tell us, we will never know who you are, even if we do assign a cookie to your computer.

Here’s a list of the cookies present on our site and a description of what they do:


Cookie type What is it for? What does it do?
_ga & _gat Google Analytics tracking This cookie tracks the source of a visit to the website, the pages visited and the time spent on each page. It does not collect personal data other than the user journey.
wp-settings-3 & wp-settings-time-3 WordPress Internal cookies for settings This cookie is enabled when you upload anything to the website, for example, when you comment on the site or enter your details in a competition.


How to contact us
Should you have other questions or concerns about these privacy policies, please call us at +44 (0) 1737 646646 or send an email

Summary of terms
Used to locate and display Web pages via a software application. The most popular ones are Google Chrome, Netscape Navigator and Microsoft Internet Explorer.

Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

IP (Internet Protocol)
All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood. IP address If you are connected to the Internet you have one, for example it may look something like this Web Server Delivers (serves up) web pages to your computer.

Facebook and Twitter

If we require any personal information from you we will request that you send us a direct message or direct you to a secure form on We will not share any of this information with a third party unless we have given prior notice. We will not ask you to share any personal information on the page wall.

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online at


We respect and protect the privacy of all visitors to our website. Please don’t hesitate to contact us if you are at all concerned about anything regarding the privacy of your details.

We do request personal information such as your name, email address, company details, etc when you subscribe to our newsletter, enter competitions, request trade information, etc. This information allows us to get that newsletter or trade brochure to you, but please be assured that we never share your details with third parties unless you give us your permission.

This privacy policy only covers Footsteps®. Other links within this page to other websites or pages are not covered by this policy.

Footsteps® is a brand owned by Winterbotham Darby & Co Ltd, Gatton Park Business Centre, Wells Place, Redhill, RH1 3AS. Registered in England – Company No. 5515026.  Registered office: Granville House, 9 Wells Place, Redhill, Surrey, RH1 3AS.

All data is controlled by Winterbotham Darby & Co Ltd.